Data Memory Does it Again.. Great Service

I have been known to procrastinate

So once again it bites you in the butt to do that.

I bought new memory for my computer to max it out.. 4 gb.. which by the way is standard for new desktop macs similar to mine.

I bought the Ram chips before I got the computer.. thanks to the reminder of my sister to come through with the computer and my dad who graciously suggested that I upgrade to "one like his."

Its always a tough decision as the software upgrades are very close to the same cost as the computer (who would have thought that would be the case in 1990 when these animals started coming off the factory floor.

So I purchased Ram before I got the computer. Back when we were just talking about a computer upgrade.. And sure enough, Apple changed the type of memory before I got the new computer. So I contacted my memory company, Data Memory in New Hampshire and they exchanged it out.. well I didn't get the memory back to them and didn't add the memory when the computer came.. it was working great..

I tried to put in the new memory. The memory is connected to little pull tabs at the base of the screen. I tugged on them.. and then I got cold feet. It was a little harder a tug than I thought should be needed.

So I finally gathered up the Ram and took it up to Apple. The man at the genius bar said that he could not put in the Ram since it wasn't Apple's but I was welcome to do it in front of him if I had my own tools (a screwdriver) He went in the back and got out a very short handled screwdriver and sat it down and went to help another poor soul at the table. I think the message in retrospect was, give it a try and I will be there if you need it. I didn't get it, so he came back and said. Let me show you how to get the memory out. I watched. The real trick is to keep the plastic tab straight as you pull. The memory popped out.. and he demonstrated how stiffly the memory goes back in. He said, "Now you work on the other side." There are two slots that are acceible from the bottom.

I "practiced" and then did it when I got home. I received the three bongs of doom. When I installed the "new memory from January." The chips were bad. I put the old chips in and contacted data memory by email. After a couple of quick responses back and forth, they new chips are headed across the country via Ups ground. I checked last night and they had made it to Illinois. The chips were sent absolutely free and a prepaid return adress label was also included so that the old chips can be sent back to them with no hassle.

got to love it.. Datamemory Pat